Cathy was prompt at getting me the information I needed. She dedicated a lot of time to researching what was best for my requirements
Michelle
St Catharine’s
Catherine made the booking process one of the easiest experiences. We told her what we were looking for and our budget and she delivered everything we were asking for. She was extremely patient with our questions and requests. Catherine always responded quickly which was such a relief. Because of an offer at booking that stated that if prices were to drop we would be offered the difference, Catherine was extremely prompt at notifying us of price changes as soon as they occurred which meant that we did not miss out. Our resort stay was excellent with a resort that we would probably choose again if we go to Puerto Plata. Catherine also sent gentle reminders when it was time to complete tasks associated with the trip such as e-ticket completion, flight check-ins, etc. To top it all off, prior to our trip, she requested a meeting and gave us each a beautiful, thoughtful gift. At the end of our trip, she sent us a message to see how our trip was. Just because we paid for our trip in Ja
HR
St Catharines, Ontario
5star great to work with
DEAN
st. catharines ontario